When starting up a new freelancing gig or small business, billing hourly for your services is a good way to keep your workload and cash flow consistent. To get started, you’ll need a few steady clients and a good time tracking system. Once you’ve set out running, the next thing to figure out is what [...]

What is more important, to reach market quickly or to launch with a quality product?
I received this question from Pete in South Africa…
I have been working on a small web application, which I hope to launch soon. My problem is that I am spending ages tweaking and improving it before launch. I fear that if [...]

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Can you recall the last time you had to deal with a negative or difficult person? Or the last time someone said something with the intention of hurting you? How did you handle it? What was the result? What can you do in the future to get through these situations with peace and [...]

Before you can solve a user’s problems, you must see them as that user sees them. Once you understand what drives people’s behavior, not only do new ideas flow freely, but the ideas that flow are appropriate and useful. Indi Young tells how to get out of your own way and hear [...]